Riglok
[A letter]
To Whom It May Concern;
Riglok doesn't know how to "make letters," so he has paid a scribe to write this for him. He hopes that you will receive this with good speed. If you remember him from last month in the southern gate's caravan scuffle, he wants to convey his apologies for the scare his companion caused, and hopes that no lasting harm was done. He regrets that he could not contact you sooner, but the dust storm that has held sway since last moon has only let up, allowing him to return to the city once more. You should know that he has not even completed the stowing and care of his charges; it was important to him that you know he remembered, and is willing to make any reparations for the incident.
He bids you remember the specifics of it, and provides those from his own memory to aid your own recollection of it. He maintains that the caravan that was in his charge held the right of way, though the volume of incidental foot traffic did obscure the lines of travel, and he remembers trying to shout at your own caravan manager to cede to his train. On account of the commotion, he was forced to approach your caravan's guide directly, and even though Riglok is fully a head taller, your man seemed not to even see him approaching. Riglok reached out to tap his shoulder, but your man apparently mistook his action for an initiation of hostilities. This, Riglok says, is where Klak-Klak became part of the problem.
His companion is one of those desert spiders, but as it has had the wit to stay with Riglok, it has grown to be a rather large specimen. Your man responded...poorly to its sudden presence, but Riglok explains that it was in a defensive posture, seeking only to guard him from the imminent harm your man seemed ready to impart. Riglok wishes to convey sincerest apologies for the chaos that ensued. Both trains, he explains, became undirected, and as your man reacted to Klik-Klak, his own charges reared up and began to drag your baggage train straightway for the center of Riglok's caravan.
Riglok would like to stress that no harm was done to the caravan under his charge; his assistant had, he says, the quicker eye, and had already got his train on a guided course again. Riglok expresses deep regret for applying the mallet to your lead animal, but he says that once it fell stone dead, the rest of the team came to a halt in time to prevent a collision and subsequent entangling of the two trains. However, since his train was already embarked and outbound, he had no time to stay and settle the matter; his employer had specified a very narrow window of departure. Now that he has returned he is more than happy to sort out the necessary details to provide a thorough and satisfying resolution to this problem.
Please enumerate the list of injuries and property damages that your team sustained, if any, during the incident; furthermore, if your man is still in the city, Riglok would like the opportunity to speak with him directly about the incident.
You may find him through the address of his employer, which follows.